Frequently Asked Questions

General Questions

  • Yes, we provide free detailed estimates for all construction projects. Our estimator will visit your property, discuss your needs, and provide a comprehensive written estimate outlining all costs and projected timelines.

  • Yes, we are fully licensed and insured in New York State. We carry comprehensive general liability insurance, workers' compensation insurance, and all necessary bonds. We're happy to provide proof of insurance upon request.

  • We serve the entire Capital Region, including Albany, Saratoga Springs, Troy, Schenectady, Clifton Park, Delmar, Latham, and Guilderland. Contact us to confirm if your location is within our service area.

  • 6 years in the Capital Region, building a reputation for quality craftsmanship and reliable service.

Project Planning Questions

  • Project timelines vary based on scope, complexity, and current workload. During your initial consultation, we'll provide a detailed timeline estimate.

  • Most renovation and construction projects require permits. We handle all necessary permitting as part of our service, ensuring your project meets local building codes and regulations.

  • Any changes to the original scope of work are documented through written change orders. These detail the additional work, associated costs, and any timeline impacts. We ensure all changes are approved before proceeding.

  • This depends on the project scope. Minor renovations usually allow you to remain at home. For major renovations, we'll discuss any temporary relocation needs during the planning phase.

Specialty Service Questions

  • Yes, our artisans specialize in matching historical finishes and architectural details. We use traditional techniques and materials to ensure authentic restoration results.

  • We handle all types of basement and foundation issues, including crack repair, waterproofing, structural reinforcement, and moisture control. Each solution is tailored to your specific situation.

  • Yes, we regularly collaborate with architects, designers, and other professionals. We're happy to work with your chosen professionals or recommend trusted partners.

Quality and Warranty Questions

  • We provide a [X]-year warranty on our workmanship. Additionally, all installed materials and products are covered by manufacturer warranties, which we'll provide upon project completion.

  • We maintain high standards through regular site inspections, detailed checklists, and experienced project management. Our team follows strict quality control procedures throughout every project.

  • We work with premium, professional-grade materials and trusted manufacturers. We're happy to discuss specific brands and materials during project planning, and we can accommodate client preferences.

After Project Completion

  • Yes, we provide thorough cleanup after project completion, including professional cleaning services for major renovations. We ensure your space is ready for immediate use.

  • You'll receive all warranty information, care and maintenance instructions, copies of permits and inspections, and any applicable product manuals or documentation.

  • Yes, we're available for maintenance and repairs after project completion. We can also set up regular maintenance schedules for certain installations.